Widerrufsrecht

Return and Refund Policy

Thank you for shopping with us! Please read our policy carefully before making your purchase.

Custom & Personalized Orders

All of our products are custom-made and personalized to your specific requirements. Because each item is made uniquely for you, we do not accept returns, exchanges, or cancellations once your order has been placed.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue. We will review your claim and, if approved, arrange a replacement or a refund depending on the situation.

Order Accuracy

Please ensure all personalization details are entered correctly at checkout. We cannot offer replacements or refunds for errors provided by the customer after the product has been made.

Contact Us

If you have any concerns about your order, please reach out to us at:
📧 tago3d@gmail.com
📞 +37068322576

We’re committed to making sure you’re happy with your purchase!